Pharmaceutical logistics leader leverages advanced robotics and data insights to drive operational excellence

Sincronia, a leader in pharmaceutical logistics, has partnered with Dexory, a leader in robotics and data intelligence, to integrate DexoryView, its warehouse intelligence solution, into its warehouse operations. This strategic initiative aligns with Sincronia's commitment to automating its warehouse operations, aiming to deliver best-in-class service through enhanced inventory accuracy and a focus on workforce innovation.

DexoryView enables Sincronia to conduct daily scans of its warehouse using autonomous robotics transferring precise, actionable data on stock levels and goods movement. By eliminating blind spots and minimizing manual errors, the technology supports Sincronia's mission to optimize supply chain visibility and streamline decision-making for its more than 60 pharmaceutical clients.

Meeting complex challenges with DexoryView
Sincronia's leadership identified inventory management and operational visibility as critical challenges in its mission to remain competitive in the dynamic pharmaceutical logistics sector. After exploring a range of automation options, Sincronia selected DexoryView for its proven ability to operate in complex warehouse environments while providing rich, real-time data.

"DexoryView stood out as the best solution for our needs," says Diego Garcia, Company Director of Business Excellence at Sincronia. "While we initially considered drone technology we realised we needed a solution that would allow us to capture and analyse data in real time to ensure that we had concrete visibility to our operations and that we could take action upon the data.

DexoryView offered the ideal combination of precision, adaptability, and ease of integration."
By addressing these operational challenges, DexoryView empowers Sincronia to stay ahead of its competitors, ensuring customers benefit from seamless inventory management and complete transparency.

Upskilling teams for the future
The implementation of DexoryView is not just about operational gains—it's transforming Sincronia's workforce. The frequent, automated scans have already reduced the time spent on stock checks by 40%, freeing up employees to focus on higher-value tasks. In line with its commitment to innovation, Sincronia is now upskilling its stock teams to become data analysts.
This initiative ensures employees are equipped to navigate and interpret the data, enabling them to deliver deeper insights to customers and support more informed business decisions.

"By adopting DexoryView, we've improved our operational performance and enhanced the service we provide to our clients," Garcia explains. "Additionally, we're equipping our team with valuable analytical skills, fostering a culture of continuous innovation and growth."

A collaborative approach to innovation
The partnership with Dexory highlights Sincronia's forward-thinking approach to logistics. By integrating cutting-edge technology and focusing on workforce development, the company is redefining industry standards for excellence.

"Sincronia's decision to implement DexoryView reflects their commitment to innovation and customer success," says Oana Jinga, Chief Commercial & Product Officer & Co-Founder at Dexory. "With enhanced visibility and workforce empowerment, Sincronia is setting a new benchmark in logistics operations."

Through this collaboration, Sincronia is reinforcing its position as a leader in pharmaceutical logistics, delivering exceptional service while building a smarter, more agile workforce prepared to meet future challenges.

About Sincronia
At Sincronía Logística, our shared purpose is clear: helping improve health. This commitment has driven us to become one of Mexico's top leaders in healthcare logistics, offering tailored, end-to-end solutions designed to meet the unique needs of your business.
We specialize in storage, distribution, and secondary packaging of healthcare products, adhering to the highest standards set by COFEPRIS and ISO norms to ensure regulatory compliance every step of the way.
Our innovative approach includes:
• State-of-the-art AI and ERP integration for real-time process optimization.
• An Innovation Hub developing solutions like robotics, VR training, and drone delivery systems.
• Customer Experience Management to deliver personalized, seamless service.
With over two decades of excellence, Sincronía Logística invites you to go beyond logistics - experience the impact of transforming health.

About Dexory
Dexory captures real-time insights into warehouse operations using fully autonomous robots and Artificial Intelligence. Using autonomous technology to unlock data and drive insights through all levels of business operations, helping companies boost their performance and unlock their full potential. Instant access to real-time data helps optimize the present, de-risk the future and discover the intractable in each location and at every stage of the product journey through the warehouse and onto dispatch.
Introduced to the market in 2023, the DexoryView solution combines robotics, digital twin and AI technologies to understand, analyze and operate end-to-end warehouse operations, offering unprecedented time to value. For businesses that need to thrive in increasingly complex and competitive markets, DexoryView is the solution for warehouse and supply chain operators to gain full visibility of their operations.